We know it’s easy to overlook the emailed "Upload Report" you get whenever new files are imported into your database. It’s worth your time to skim it, though, because the details of every imported file are listed there. If there’s a problem, the report will tell you what caused it. The import restrictions are there for your protection (only images you own can be imported, for example) or to help you keep quality standards high (only RGB .jpg photos can be imported).

That little email can tip you off to problems in your workflow that affect more than just your image sales. At the very least, you’re helping to assure the viability of your assets in the future by making sure all your best work is available, properly labeled and ready for re-use.

If you have questions about why an image wasn’t imported, please ask. Wrong filetypes and missing copyright information are easy problems to remedy, once you know there’s a problem.